Contact

Questions? We're happy to help.

Most answers are right below. If yours is not, send us a message and include your order number if you have one.

Where is my order?

We email a tracking link as soon as your order ships. No email yet? Send us your order number and we will check on it.

Shipping policy

Returns

Changed your mind? Contact us within 30 days of delivery with your order number, and wait for our return instructions before mailing anything. Damaged, faulty or wrong items are refunded or replaced, with no need to send them back.

Return policy

Download not arrived?

Check your spam folder first, then send us your order number. Once we verify the purchase, we resend access to the order email.

Questions before you buy

Ask about sizes, what is included or delivery. We are happy to help you choose.

Browse the shop

Send us a message

We aim to reply within one business day.

sales@novafinds575.com · Call or text (916) 642-9923 · NovaFinds, P.O. Box 5161, Oroville, CA 95966